Tuesday, March 7, 2017

IMMERSION HOSPITALITY ACHIEVES CMMI MATURITY LEVEL THREE

FOR IMMEDIATE RELEASE

Global Leader in Reservation Services for the Public Sector Improves Operational Efficiencies


MARCH 7, 2017, MEMPHIS, TN: Immersion Hospitality (Immersion) announced today it has demonstrated its commitment to increasing capability and improving operational efficiency with the achievement of Maturity Level Three in the CMMI for Development v1.3 (CMMI-DEV v1.3 ML3).

CMMI (Capability Maturity Model Integration) is a process improvement framework for software and engineering systems developed by Carnegie Mellon University’s Software Engineering Institute (SEI) and administered by the CMMI Institute. The model is utilized by organizations large and small across the globe to improve capabilities and performance.

Maturity Level Three indicates that when appraised, Immersion was found to be achieving a combination of specific and generic goals in a broad range of process areas. The achievement of the Level comes as a byproduct of Immersions’ partnership with Process Innovation firm Broadsword Solutions (Broadsword).

“Having our hard work rewarded with the achievement of Maturity Level Three of the CMMI shows that Immersion has taken full advantage of the operational efficiencies of the CMMI, which allows us to be better across the board, from strategy to execution.,” Immersion’s CEO, James Mays, said.  “Broadsword helped us have the right mindset going in that it would be a long, arduous process, and it was — so there were no surprises, and we appreciated that.”

Broadsword’s President, Jeff Dalton, said, “In successfully achieving the rating of CMMI ML3, Immersion continues to reinforce their position as the expert in providing consistently innovative, unique, high-tech and high-touch customer service. Their adoption of the CMMI will allow the company to deliver even more superior value to its customers.”

ABOUT IMMERSION HOSPITALITY
Immersion Hospitality, based in Memphis, Tennessee, is a provider of innovative technology, systems, processes and skilled personnel for the public sector.  A reservation service supplier to some of the largest hospitality brands in the world, Immersion understands the nuances that different industries demand, such as working with the government and managing the intricacies of various hospitality chains.  Immersion is proud to offer a unique, high-tech and high-touch approach to customer service that helps us do everything from enhancing your current solutions to developing new systems from the ground up.  To learn more about Immersion, visit www.immersionhospitality.com.

ABOUT BROADSWORD SOLUTIONS CORPORATION
Broadsword is a Process Innovation firm and CMMI Institute Partner that is the world-leader in using Agile and Lean methods to drive high-performance engineering using their AgileCMMI methodology and collaborative consulting, coaching and CMMI training solutions.  Working with great clients like ADNET, Boeing, Chrysler, Agilex, and L3 Communications, Broadsword has a proven record of success throughout North America and the world.  Broadsword has offices outside of Washington, DC, Detroit, MI and San Diego, CA and can be reached at www.broadswordsolutions.com.

Media Contacts:
James Mays, CEO, Immersion Hospitality
james.mays@immersionhospitality.com
www.immersionhospitality.com

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Thursday, December 15, 2016

Michelle Rauch Joins Broadsword, Expands Health Care Services Division

December 15, 2016, WATERFORD, MI – Broadsword Solutions Corporation (Broadsword) announced today that Michelle Rauch has joined the company as Senior Consultant, effective immediately.


In her capacities as President of Rauch Consulting, Senior Manager with Ernst & Young and Blue Cross Blue Shield of Michigan, Ms. Rauch has over twenty years of experience assisting organizations both large and small in the health care sector achieve operational excellence. She received her degree in Management Information Systems from Oakland University, in Detroit Michigan.


As Senior Consultant with Broadsword, Ms. Rauch will focus on assisting the firm's clients using the CMMI Institute’s Capability Maturity Model Integration, or CMMI. She will expand the firm's executive consulting capabilities in health care organizational performance improvement, communications, customer relations, human resources management and strategic planning.

"My career has led me to help many different organizations in health care accelerate performance while increasing their ability to respond to customers with greater agility and quality, which is the primary focus of Broadsword," Ms. Rauch said. "I look forward to applying the firm's popular AgileCMMI methodology to guide companies through a unique incremental and iterative process that improves productivity, eliminates chaos and reduces risk."

"In welcoming Michelle to our growing team, Broadsword continues to add expertise and experience to its health care services division," Broadsword's president, Jeff Dalton, said. "Michelle’s dedication to organizational performance improvement will further our mission to help our clients along the path to greatness."

ABOUT BROADSWORD SOLUTIONS CORPORATION

Broadsword is a Process Innovation firm and CMMI Institute Partner that is the world-leader in using Agile and Lean methods to drive high-performance engineering using their AgileCMMI methodology and collaborative consulting, coaching and CMMI and Agile training solutions. Working with great clients like Boeing, Fiat Chrysler, Bose, and L3 Communications, Broadsword has a proven record of success throughout North America and the world. Broadsword is based outside of Detroit, MI and has offices outside of Washington, DC and San Diego, CA, and can be reached at www.broadswordsolutions.com.

Wednesday, November 16, 2016

LIVANTA ACHIEVES CMMI MATURITY LEVEL 3

Health Care Sector Leader Increases Its Process Maturity and Organizational Capability

NOVEMBER 16, 2016, Annapolis Junction, MD – Livanta, LLC (Livanta), a provider of business process outsourcing and IT enablement, health information technology and consulting, strategic communications, program integrity, ,and data analysis services for federal and state governments, announced today that it has demonstrated its high quality software development capabilities with the award of CMMI for Development v1.3 at Maturity Level 3 (CMMI-DEV v1.3 ML3).

Maturity Level 3 indicates that, when appraised, Livanta was found to be achieving a combination of specific and generic goals in a broad range of process areas. Livanta, which is an ISO 90001 certified company, worked with Broadsword Solutions Corporation (Broadsword) and its proprietary agile CMMI Methodology to streamline the CMMI appraisal process and make it more useful. Livanta will continue in partnership with Broadsword to help Livanta align ISO and CMMI on its journey toward continuous improvement.

“Broadsword delivered on its commitment to Livanta to help us improve our capability,” said Kirk Grothe, CEO of Livanta. “We’ve been able to improve our project estimating and communication with our internal and external customers. We’ve been more reliable on our delivery timeframes, and most importantly, the quality of deliverables has increased significantly. We are able to measure and quantify what that looks like.”

“In successfully achieving a level of maturity with the CMMI, Livanta demonstrated why they are the expert in health information technology and healthcare consulting,” said Broadsword’s president, Jeff Dalton. “Their passion for being the best company they can be for their customers has been driving them to scale their culture of operational excellence as the company continues to grow. Broadsword is honored to be a part of the journey.”

To learn more about Livanta and all of the firm’s IT capabilities, please visit www.livanta.com.

ABOUT LIVANTA, LLC

Livanta LLC, established in 2004, is a privately-held, government contracting firm headquartered in Annapolis Junction, MD. The company’s success lies within its team of knowledgeable professionals who are committed to providing excellent service and quality products. Livanta employs skilled professionals who specialize in request, receipt, imaging, formatting, and analysis of medical documentation and healthcare claims; financial and compliance audits; statistical sampling; calculating and reporting of claims payment error rates; data analysis and management; system security; IT solutions; and Medicare medical review and appeals review programs.

ABOUT BROADSWORD SOLUTIONS CORPORATION

Broadsword is a Process Innovation firm and CMMI Institute Partner that is the world-leader in using Agile and Lean methods to drive high-performance engineering using their AgileCMMI methodology and collaborative consulting, coaching and CMMI training solutions. Working with great clients like ADNET, Boeing, Chrysler, Agilex, and L3 Communications, Broadsword has a proven record of success throughout North America and the world. Broadsword is based outside of Detroit, MI and can be reached at www.broadswordsolutions.com.

 

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Tuesday, September 20, 2016

HighPoint Global Partners with Broadsword

Citizen Experience Company Further Demonstrates Commitment to Continuous Improvement

SEPTEMBER 20, 2016, Reston, VA – HighPoint Global (HighPoint), a provider of contact center optimization services, experience design, customer experience consulting, IT and quality assurance expertise that help government agencies elevate the citizen experience, announced today a strategic partnership with Broadsword Solutions (Broadsword).

Recognized as one of Forbes Magazine’s Most Promising Companies, HighPoint will partner with Broadsword as they pursue an additional maturity level rating using the Capability Maturity Model Integration (CMMI), the international standard of high performance for technology organizations. Broadsword will utilize its proprietary agileCMMI Methodology™ to partner with HighPoint to develop and deploy software process improvement using Agile methods. To promote continuous improvement, HighPoint has also engaged Broadsword to expand its training programs in CMMI and Agile methods.

“Continuing to advance in process improvement, with the CMMI, is a function of our growth and scalability with our government customers,” said Abby Herriman, Chief Strategy Officer of HighPoint. “Broadsword brings deep experience in the government and commercial sectors, along with a well thought-out solution and achievable timeline to make us successful in our CMMI journey as we continue to grow rapidly.”

“HighPoint continues to set the bar higher for their industry,” said Broadsword’s president, Jeff Dalton. “We look forward to partnering with them as they take an agile approach to continuous improvement across the organization, furthering their commitment to customer satisfaction.”

To learn more about HighPoint and all of the firm’s capabilities, please visit www.highpointglobal.com.

ABOUT HIGHPOINT GLOBAL

HighPoint Global helps government agencies elevate the citizen experience. With contact center optimization services, experience design, customer experience consulting, IT and quality assurance expertise, we help the government more effectively communicate with citizens. HighPoint is a privately held company founded in 2006 and headquartered in Indianapolis with offices in Baltimore, Maryland and Reston, Virginia. HighPoint has been recognized by Inc. Magazine Top 500 Fastest Growing Private Companies in America, Forbes Most Promising Companies, and The Washington Technology Magazine Fast 50. Highpoint has offices in Baltimore, MD, Reston, VA and Indianapolis, IN.

ABOUT BROADSWORD SOLUTIONS CORPORATION

Broadsword is a Process Innovation firm and CMMI Institute Partner that is the world-leader in using Agile and Lean methods to drive high-performance engineering using their AgileCMMI methodology and collaborative consulting, coaching and CMMI and Agile training solutions. Working with great clients like Boeing, Fiat Chrysler, Bose, and L3 Communications, Broadsword has a proven record of success throughout North America and the world. Broadsword has offices outside of Washington, DC and can be reached at www.broadswordsolutions.com.



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Tuesday, July 19, 2016

Quality Health Strategies and Broadsword Solutions Partner to Adopt Continuous Improvement Program with CMMI

QHS strives to improve performance while expanding government sector opportunities

Easton, MD—July 19, 2016—Quality Health Strategies (QHS) and Broadsword Solutions (Broadsword) today announced a strategic partnership to assist QHS pursuing its vision for continuous improvement using the CMMI Institute’s Capability Maturity Model Integration (CMMI®). QHS is the parent company for Delmarva Foundation, Health Integrity, and the Quality Health Foundation, a group of organizations dedicated to creating solutions to transform health. Broadsword is a leader in performance innovation and process improvement.

CMMI is a process model that provides a clear definition of what an organization should do to promote behaviors that lead to improved performance. Initially most prevalent in the Department of Defense, aerospace, and federal government sectors, CMMI has proven successful in manufacturing, automotive, high-tech, and health care, as well as other industries. CMMI defines the elements required to build great products or deliver great services and combines them into a comprehensive model.

“Continuous improvement is a core value of QHS,” said Tom Hutchinson, Vice President of Strategic Initiatives at QHS “As an ISO 9001-certified organization, we are dedicated to using CMMI to help us address every avenue for improvement and provide better service to our clients. At the same time, as we continue pursuing business in the government sector, we anticipate having the ability to qualify for more opportunities with the implementation of CMMI. We chose Broadsword for their clear vision and proven approach, which we think will help us reach our goals.”

Broadsword’s President, Jeff Dalton, said “By making the commitment to initiate a continuous improvement architecture and system based on CMMI, QHS will maintain their position as an industry leader that delivers world-class applications at a lower cost with fewer overruns, and wins more competitive business. We’re proud to be a partner in guiding QHS’ CMMI adoption, and look forward to their continued success.”

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Tuesday, May 17, 2016

CTAC Partners with Broadsword to Integrate Performance Improvement Model and Strengthen Agile Values

FOR IMMEDIATE RELEASE

IT Firm will adopt CMMI framework using Broadsword’s agileCMMI Methodology

Falls Church, VA, May 17, 2016 – CTAC, a privately-owned small business that provides web development, technical operations, creative and business process solutions to government and private sector clients, and Broadsword Solutions (Broadsword), a leader in performance innovation and process improvement, today announced a strategic partnership to assist CTAC in adopting a framework for continuous improvement that will strengthen CTAC’s agile values, using agileCMMI, the leading methodology for company-wide process and performance improvement.

As pioneers of the agileCMMI performance improvement methodology, Broadsword will provide integrated agile and Scrum training, as well as agileCMMI workshops, coaching and consulting solutions to help CTAC achieve its capability goals.

“Our culture at CTAC centers on being employee-centric and focused on providing an outstanding customer experience through innovative technology solutions. As a small company, investing in process improvement maturity, such as CMMI, better positions us to serve our clients through effective project planning, management, and delivery. We are excited to partner with Broadsword in this endeavor and selected them based on their commitment to the agile philosophy within CMMI,” said Don Royal, President/CEO of CTAC.

“CTAC is a great example of what happens when software and engineering executives are determined to have all the benefits of agility, combined with the resiliency and rigor of a scalable operational model like CMMI,” said Broadsword’s president, Jeff Dalton. “The journey will require training, preparation and being tested with an appraisal of the organization’s readiness to adopt the philosophy or methodology they are adopting. We’re proud to be a partner in guiding CTAC’s agileCMMI adoption, and look forward to their continued success.”

ABOUT CTAC

CTAC is a trusted information technology partner of Federal, and State Governmental agencies, as well as the private sector. Since 1993, CTAC has assisted and guided clients to continuous success in reaching mission critical goals and objectives while exceeding expectations and providing rapid delivery of products and services. Our “as-a-service” based approach allows us to deliver technological innovations for effective Government operations and excellence in digital content delivery. We use our experience with the latest technologies to build total solutions and offer full life-cycle development services.

ABOUT BROADSWORD 


Broadsword is a Process Improvement and Performance Innovation firm and CMMI Institute Partner that is the world-leader in using agile and Lean methods to drive high-performance engineering using their agileCMMI methodology and collaborative consulting, coaching and CMMI training solutions. Working with great clients like the State of Michigan, ADNET, Boeing, Chrysler, Agilex, and L3 Communications, Broadsword has a proven record of success throughout North America and the world. Broadsword is based outside of Detroit, MI and can be reached at www.broadswordsolutions.com.



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Tuesday, April 19, 2016

BROADSWORD EXPANDS AGILE TRAINING FOR STATE IT ORGANIZATIONS

FOR IMMEDIATE RELEASE

Innovative Training Experience Helps IT Adopt Agile while Protecting Investments in Existing Methodologies

DETROIT, MI., April 19, 2016 – Today Broadsword Solutions Corporation (Broadsword), a leading performance innovation company and developer of the “Agile Scrum Learning Experience” for the State of Michigan, announced that it has expanded capacity to make its innovative hands-on Agile Training classes available to greater numbers of State government employees, enabling them to align their existing methodology with Agile values and frameworks.

The Agile Scrum Learning Experience is a practical, hands-on agile training class that helps State employees have fun while learning to integrate Agile values and Scrum techniques with the established methodology they are already using.  Through games, exercises and interactive role-play, participants learn about Scrum by actually using Scrum in a team environment.

“One of the great challenges of adopting Agile at the State government level is maintaining the investment in structure and discipline required to keep agency customers satisfied,” said Jeff Dalton, President of Broadsword, who has conducted Agile Training classes for hundreds of employees of the State of Michigan and its vendors.  "Our expanded Agile Training classes solve that problem by helping State Directors and managers customize the training to adjust the balance and address the need to make progress, while still effectively managing risk.”

“We had other vendors who weren’t willing to listen to the challenges that we felt we had,” said Ward Beauchamp, EPMO Director, Michigan Department of Technology, Management and Budget. “Broadsword was able to listen to our main concerns and provide some tailored training to accommodate that. Broadsword helped us be able to say, ‘We can do this.’ ”

An eBook with more information about Agile Training classes for State IT organizations, “An Agile Success Story,” is available for download on the company’s Agile Training for State IT organizations page.

ABOUT BROADSWORD SOLUTIONS CORPORATION

Broadsword is a Process Improvement and Performance Innovation firm and CMMI Institute Partner that is the world-leader in using Agile and Lean methods to drive high-performance engineering using their AgileCMMI methodology and collaborative consulting, coaching and CMMI training solutions.  Working with great clients like the State of Michigan, ADNET, Boeing, Chrysler, Agilex, and L3 Communications, Broadsword has a proven record of success throughout North America and the world.  Broadsword is based outside of Detroit, MI and can be reached at www.broadswordsolutions.com.



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